1. Introduction
Taskannah ("we," "our," or "us") operates the Taskannah mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. By using Taskannah, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, and profile photo when you create an account.
- Profile Information: Bio, skills, service areas, and other details you add to your profile.
- Service Requests: Details about services you request or offer, including descriptions, locations, and preferences.
- Communications: Messages sent through our in-app chat feature.
- Reviews and Ratings: Feedback you provide about other users.
Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers.
- Usage Data: App features used, pages visited, actions taken, time and date of use.
- Location Data: Approximate location based on your service area settings. We do not track your precise real-time location.
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the App
- Connect requesters with service providers in their area
- Facilitate in-app communication between users
- Display ratings and reviews to build community trust
- Send notifications about service requests, messages, and account updates
- Ensure compliance with our Terms of Service
- Detect and prevent fraud, abuse, and security issues
- Analyze usage patterns to improve user experience
4. Sharing of Information
We do not sell your personal information. We may share information in the following circumstances:
- With Other Users: Your profile information, ratings, and reviews are visible to other users as part of the marketplace.
- Service Providers: We use third-party services for analytics, push notifications, and subscription management (RevenueCat).
- Legal Requirements: When required by law, regulation, or legal process.
- Safety: To protect the rights, property, or safety of Taskannah, our users, or the public.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Opt out of non-essential notifications
- Export your data in a portable format
8. Children's Privacy
Taskannah is not intended for users under the age of 18. We do not knowingly collect information from children. If we learn that a child under 18 has provided personal information, we will delete it promptly.
9. Third-Party Services
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or via email. Your continued use of the App after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@taskannah.com
- Web: Contact Form